Last updated: June 1, 2026
These Terms of Service ("Terms") govern your use of the website cloudninedigitalmarketing.com (the "Site") and any services provided by Cloud 9 Digital Marketing ("Cloud 9," "we," "us," or "our"), a sole proprietorship operated by Guillermo Gallegos and based in Live Oak, Texas.
By using this Site, contacting us, or engaging our services, you agree to these Terms.
Cloud 9 Digital Marketing provides sales systems, lead capture, follow-up automation, and digital marketing services to small businesses, primarily in the home services industry. We are based in San Antonio, Texas, and serve clients across the United States and Canada.
This Site is provided for informational purposes. You agree not to:
Use the Site for any unlawful purpose
Attempt to interfere with the Site's operation or security
Misrepresent your identity when contacting us
Use any content from the Site without our written permission
When you submit a form, request a quote, or otherwise provide your phone number to Cloud 9, you may receive text messages (SMS) from us related to your inquiry, including:
Replies to questions you've asked
Appointment reminders and confirmations
Follow-up messages about proposals or services
Service updates and notifications
Occasional promotional offers (if you've opted in)
Message frequency varies. Message and data rates may apply. Consent to receive messages is not a condition of purchase.
To opt out: Reply STOP to any message. To get help, reply HELP or email [email protected].
You can also call us at 210-880-3390.
Specific service offerings, pricing, deliverables, and timelines are defined in a written agreement (Statement of Work or Master Services Agreement) signed between Cloud 9 and the client before any work begins. The information on this Site is general in nature and does not constitute a binding offer.
Cloud 9 does not guarantee specific results, including but not limited to: leads, revenue, search rankings, jobs, bookings, reviews, or advertising return on investment. Outcomes depend on many factors outside our control, including client cooperation, market conditions, and third-party platform behavior.
Certain costs associated with our services are passed through to clients at cost, including but not limited to: advertising spend, software subscriptions, SMS and phone usage, email delivery, AI and API usage, and domain registration. These are separate from Cloud 9's service fees and are disclosed in writing before being incurred.
All content on this Site — including text, logos, graphics, and brand assets — is the property of Cloud 9 Digital Marketing or its licensors. You may not copy, reproduce, or redistribute Site content without written permission.
The Site and any information provided through it are offered "as is" without warranties of any kind. Cloud 9 is not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
We may update these Terms from time to time. Updates take effect when posted on this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in courts located in Bexar County, Texas.
Cloud 9 Digital Marketing
12818 Old Spanish Trl
Live Oak, TX 78233
Email: [email protected]
Phone: 210-880-3390