Last updated: June 1, 2026
Cloud 9 Digital Marketing ("Cloud 9," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Cloud 9 Digital Marketing is a sole proprietorship operated by Guillermo Gallegos, based at 12818 Old Spanish Trl, Live Oak, TX 78233.
We collect information you voluntarily provide to us, including:
Contact information: name, email address, phone number, business name
Inquiry details: the nature of your request, service interest, or message
Communication records: copies of emails, text messages, or call notes from our interactions
Service delivery information: if you become a client, we collect information needed to deliver services (login credentials you choose to share, business assets, account access)
We also collect limited automatic information when you visit the Site:
Browser type and device information
IP address and approximate location
Pages visited and time spent
Referring source
We use your information to:
Respond to your inquiries and provide quotes
Deliver services you've engaged us for
Send appointment reminders, follow-ups, and service updates by SMS, email, or phone (with your consent)
Send occasional promotional messages (only if you've opted in)
Improve our Site and services
Comply with legal obligations
When you provide your phone number to Cloud 9 via a form, phone call, or in-person interaction, you consent to receive text messages from us related to your inquiry or our services.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
To opt out at any time: reply STOP to any message. We will stop sending messages within 24 hours. To get help, reply HELP or email [email protected].
We do not share your phone number with third parties for their marketing purposes. We do not buy or sell leads.
We do not sell your personal information.
We may share information with:
Service providers who help us operate (e.g., our CRM, email platform, hosting provider, SMS delivery carrier). These providers are contractually limited to using your information only to perform services for us.
Legal authorities when required by law, court order, or to protect our rights or safety.
We do not share your information with affiliates for marketing, and we do not sell lead lists.
The Site may use cookies and basic analytics tools to understand how visitors use the Site. You can disable cookies in your browser settings.
We retain your information for as long as needed to provide services and meet legal obligations. If you request deletion, we will remove your information from active systems within 30 days, except where retention is required by law (e.g., tax records).
You can:
Request a copy of the information we have about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications at any time
To exercise these rights, email [email protected].
The Site and our services are not directed to anyone under 18. We do not knowingly collect information from children.
We use reasonable safeguards to protect your information, including encryption, access controls, and vendor due diligence. However, no system is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Updates take effect when posted on this page.
Cloud 9 Digital Marketing
12818 Old Spanish Trl
Live Oak, TX 78233
Email: [email protected]
Phone: 210-880-3390